Refund Policy

Returns & Refunds & Cancellations
1. Be sure of the air conditioners you need before confirming your order. If in doubt on the correct sizing of air conditioning units for your requirements, please contact AIRCONSHOP for advice.
2. Subjected to clause 3, 10 day returns are offered on air conditioners (excluding installations) sold on AIRCONSHOP.
3. Provided you return the air conditioners within 10 days from the date of purchase and the air conditioners are in its original conditions and unopened, and with its original receipt/tax invoice, you will receive a refund less 15% for restocking fee.
4. We do not offer returns and refunds on the air conditioners that cannot be resold.
5. You may cancel an order at any time prior to despatch of the air conditioners. Cancellations will incur a 5% administration fee.